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Ethical Considerations When Communicating with Clients and Using Social Media
Thanks to advances in technology, attorneys can use more than just the telephone and the mail to communicate with clients. Cell phones, text messages, email, and websites, and social media accounts, such as Twitter, LinkedIn, and Facebook are used by attorneys. Does the attorney/client relationship exist if someone asks a legal question online through a live chat or social media message? The speakers at this program will discuss:
the various avenues attorneys can communicate with clients and the public;
when the attorney/client relationship begins;
how to manage client expectations with effective communication;
tips on how to deliver unfavorable news to your client;
what to watch out for when communicating with the public via social media;
the applicable ethical rules and how to avoid violating them;
what to do if a complaint has been made against you;
and more.
2 RICLE Ethics
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